tk44's Privacy Policy — Your Information Protected
This policy describes in detail how the personal information you provide on the tk44 platform is collected, used, and protected.
Introduction About This Privacy Policy
tk44 is committed to providing a safe, transparent, and responsible online betting and gaming environment for users in Bangladesh. This privacy policy describes what information we collect when you use our website (tk44.mom), why we collect it, how we use it, and how we keep it secure.
By registering or continuing to use our platform, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using the platform and contact us.
tk44 uses SSL encryption to keep every transaction and piece of personal information secure. We believe transparency and trustworthiness are the foundation of our platform.
1 Information We Collect
tk44 collects various types of information to provide its services. The categories of information collected are described in detail below:
1.1 Information You Provide Directly
Information you provide yourself when you create an account or use our services:
- Full name, username, and password
- Date of birth (for age verification — only those aged 21 and above may register)
- Mobile number and email address (for communication)
- Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
- Documents required for identity verification (national ID card or passport)
1.2 Automatically Collected Information
When you visit the tk44 website, the following information may be collected automatically:
- IP address and device type
- Browser information and operating system details
- Date, time, and session information for website visits
- Pages visited and features used
- Referral URL (where you came from before reaching our site)
1.3 Transaction Information
To manage your financial activity, we store the following information:
- Deposit and withdrawal history
- Records of betting and gaming activity
- Information on bonus and promotional offer usage
- Wallet balance and points records
2 Purpose of Information Collection
We use your information only for specific and legitimate purposes. tk44 never uses your information unnecessarily or without your consent.
2.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Providing betting, gaming, and casino services
- Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfer)
- Providing customer support
2.2 Security and Compliance
- Preventing fraud, money laundering, and unauthorized access
- Verifying user age (meeting the 21+ requirement)
- Implementing responsible gaming policies
- Complying with applicable laws and regulations
2.3 Platform Improvement
- Analyzing and improving the user experience
- Planning new features and services
- Identifying and resolving technical issues
2.4 Communication
- Sending important account-related notifications
- Sending transaction confirmation messages
- Sharing promotional information based on your consent
3 Information Sharing and Third Parties
tk44 does not sell your personal information. However, information may be shared with trusted third parties in specific circumstances. In such cases, we always ensure that the third party follows privacy standards equal to our own.
3.1 Payment Processors
To complete your transactions, we share the necessary information with payment service providers. This includes transaction-related information shared with bKash, Nagad, Rocket, Upay, and applicable banks. This information is used solely for the purpose of completing transactions.
3.2 Technology Partners
Gaming software providers — such as Pragmatic Play, Evolution Gaming, Spribe, and others — process the minimum session information necessary to operate games. These third parties are governed by their own privacy policies.
3.3 Legal Obligations
If it is required to provide information under legal requirements, court orders, or directions from government authorities, tk44 may be obligated to supply that information in compliance with the law. Where possible in such cases, we will notify you in advance.
3.4 Business Changes
If tk44 undergoes a merger, acquisition, or corporate restructuring in the future, your information may be transferred to the new entity. In such circumstances, we will inform you in a timely manner, and your consent will be obtained before any new policy takes effect.
4 Cookies and Tracking Technologies
Cookies and similar technologies are used on the tk44 website to enhance your browsing experience and help maintain the quality of our services.
4.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences and language settings.
- Analytical cookies: Used to analyze platform usage and drive improvements.
4.2 Cookie Controls
You can control or disable cookies through your browser settings. Keep in mind that disabling certain essential cookies may cause some website features to not work properly.
5 Data Security Measures
tk44 applies industry-standard security measures to keep your personal and financial information secure. Our key security measures are as follows:
- SSL/TLS encryption: All data transmission between you and our servers is encrypted.
- Secure data storage: Sensitive information is stored in encrypted form.
- Access controls: Only authorized personnel can access your information.
- Regular security testing: Regular audits are conducted to identify system vulnerabilities.
- Two-factor authentication: An additional security layer to prevent unauthorized access to your account.
We take the highest practicable measures to protect data, but no transmission of information over the internet is entirely risk-free. If you ever believe your account security has been compromised, please contact us immediately.
6 Data Retention Period
tk44 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- For as long as the account remains active, to manage the account and provide services
- The period required to meet applicable legal and regulatory obligations
- The period required to resolve disputes and process legal claims
- Some information may be retained for a defined period after account closure if required by law
Once legal obligation periods have expired, your information will be securely deleted or anonymized so that you can no longer be identified.
7 Your Rights
As a tk44 user, you have certain important rights over your personal information. We respect these rights fully.
You may request to know what information we hold about you and to receive a copy of it.
If your information is incorrect or incomplete, you may request that it be corrected.
In certain circumstances, you may request that your personal information be deleted.
You may object to the processing of your information for specific purposes.
You may request to receive your information in a structured, readable format.
In certain circumstances, you may request that the processing of your information be restricted.
To exercise these rights or to make any privacy-related request, please contact our support team. We will respond to your request as promptly as possible.
8 Protection of Minors
tk44 takes the protection of minors very seriously. Our platform is for those aged 21 and above only. We do not knowingly collect any information from persons under the age of 21.
An age verification process is followed at the time of account registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
We ask parents and guardians to remain vigilant to ensure that your children do not use online gaming platforms, and to contact us if needed.
9 Third-Party Links and Services
tk44's platform may have connections to certain third-party gaming providers, such as Pragmatic Play, Evolution Gaming, JILI, Spribe, or other providers. These third parties have their own privacy policies, for which tk44 is not responsible.
We encourage you to read the privacy policy of any third-party service before using it. tk44 bears no responsibility for the data protection practices of third parties.
10 Policy Changes
tk44 reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy, we will:
- Update the date on this page
- Send a notification through your registered contact details
- Display a clear notice on the platform for significant changes
Continued use of the platform after a revised policy is published will be considered as your consent to the new policy. We recommend that you visit this page regularly.
11 Responsible Gaming and Data Protection
Responsible gaming is one of tk44's core principles. Protecting user privacy and responsible gaming complement each other. We may use information about your gaming activity to identify potentially problematic gaming behavior and provide the necessary support.
This information is used solely for your protection and is not shared personally with third parties. To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy-related Contact
For any questions about this privacy policy or requests regarding your information, please contact our support team directly. We provide support in Bengali and English 24/7.